Terms and conditions - FAMOUS ROSES

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Terms and conditions

I. Identification of the trader online

Service www.famousroses.eu is provided by S. C. GREEN - E CONCEPT S. R. L

Contact details :
Str. Lotrioara no. 5
Bl. V31, Sc. B, Et. 9, ap. 81
Sector - 3, BUCHAREST
CODE: 032163
Tel:0751 269 077
Email: office@famousroses.eu
www.famousroses.eu it is a service of e-commerce / e-commerce / internet. The acquisition of the products is done on the basis of the orders received on the website or by phone.
The products marketed by S. C. GREEN - E CONCEPT S. R. L. are new products.

III. The Intellectual Property
The content and design www.famousroses.eu, as well as any other material in connection with this sent to your via e-mail or provided by you through any other way (for example: articles, design, product description and any other materials) owned by the Company and/or its collaborators where this is specified explicitly (copyright) and are protected by the legislation on intellectual property. You may not use, reproduce or allow anybody to use or reproduce the materials www.famousroses.eu without holding a prior written permission, notice from the Company.
It is allowed the creation of a limited, irrevocable and non-exclusive license to hyperlinks to the page of index www.famousroses.eu so long as this action does not shows service www.famousroses.eu in a false, misleading, derogatory or offensive.
For any issues related to intellectual property please contact us on e-mail office@famousroses.eu.

  1. Registering as a user
    The website www.famousroses.eu can be accessed free of charge, and simple navigation in its pages is not conditioned by registration as a user (creating an account on the site). To benefit, however, of certain services offered by the site, as well as the acquisition of the products offered by it, receiving the newsletter www.famousroses.eu,sending sms information or the verification of the condition of some commands, you will need to register as a user (create user account on the site). Registration as a user implies acceptance of the Terms and conditions for use of www.famousroses.eu and privacy Policy its. These regulations constitute the contractual basis of the relationship between the users and the Society.
    Since the provisions of the Terms and conditions of use may be changed, please read them periodically. In the conditions In which you will be in agreement with their provisions, please do not access/use the services www.famousroses.eu. If you use this site you are responsible with regard to maintaining the confidentiality of the access data in your user account, created on the site and you agree to accept responsibility for all activities carried out in your user account.
    The website www.famousroses.eu does not sell products to minors under 18 (eighteen) years.
    www.famousroses.I reserve the right to close accounts of users, to modify or remove texts, pictures, hyperlinks, or to refuse the sale of products at its sole discretion.
  2. Personal data / privacy Policy

More information about our privacy policy Famous Roses - here.

  1. The procedure of buying
    To buy and take possession of the products offered for sale on www.famousroses.eu it is necessary the following steps: 
    - identification and choice of products 
    - your registration as a user of the www.famousroses.eu 
    - making payment products
    Payment is made online or by bank transfer/payment order, in the conditions regulated in chapter VII, and the final cost will include the price of the ordered product with the VAT included, and, if this is the case, the price of delivery.
    By launching electronic or telephonic orders on the www.famousroses.eu you agree with the form of communication (by phone or by e-mail) through which the site runs its operations.

For the delivery to be carried out in the best conditions, when the complete data of the beneficiary make sure that they are complete and correct. In case you don't you can provide us the complete address or full name, please notify us by phone or by email. We are not responsible for delivery delayed caused by lack of complete data.

According to the new legal regulations, ORDER no. 3769 from December 23, 2015, starting with 01.10.2016 all bills must contain all the identification data, the customer is obliged to fill in all the mandatory fields of the order page with the option to tick off if you want data delivery to be taken as the billing data.


VII. How to buy

VII.1. Prices
With the exception of cases in which it is stipulated otherwise, the prices of the products displayed on the www.famousroses.eu represents the final prices of purchase and include VAT (value added tax of 9%, valid in Romania). The final prices of purchase can be prices suggested by manufacturers or suppliers or can be estimated depending on the prices the standard passable to the level of industry product is sold. The final prices of purchase may not represent the most competitive prices on a particular segment of products or for a certain period.

VII.2. Discounts applied to the products

Discounts received through the vouchers are only applicable to the roses.

VII.3. Methods of payment
For making the payment of the ordered products, you can choose between the following methods of payment: online by credit card, bank transfer/payment order, via SMS or cash. If you've chosen as the payment method bank transfer/ payment order, the next window will thank you for the order placed and provides the relevant information for ordering and payment. The information you will receive via e-mail, in the form of an invoice. If you chose to pay cash/in cash, after placing your order you will receive via email the necessary information for your order, in the form of an invoice, following the payment of the product to the courier.

VIII. Reviews, comments, communications and other content
Users can post reviews, comments or other types of content; you can send suggestions, ideas, ask questions, propose articles or other types of materials, as long as their content: 
- it is not illegal, obscene, threatening, defamatory, do not violate the right to privacy or the law on the protection of intellectual property; 
- does not contain computer viruses, commercial communications, political, incite to hatred or intolerance on the grounds of ethnic, religious, racial, sexual orientation, messages, collective or other forms of "spam".
In order to posting reviews, comments, communications and other types of content, you can't use e-mail addresses or fake identities. www.famousroses.eu reserves the right, but has no obligation to remove or edit all types of content posted by users and does not have the obligation to periodically review this content. Along with the posting of reviews, comments, communications and other types of content on www.famousroses.eu, send (in addition to cases in which the Company indicates otherwise), intellectual property rights, non-exclusive, perpetual, irrevocable, on the materials posted. The company has the right to modify, reproduce, transmit, adapt, publish, distribute the materials posted by users, through any means of communication, in any country. By posting reviews, comments, communications and other types of content on www.famousroses.eu, give up the right of the Company to use your name in connection with the posted materials; warrant that you own or control in another form the right of intellectual property on the materials that you post, that posted materials do not violate any of the conditions of posting of reviews, comments, communications and other forms of content from the users, of the www.famousroses.eu
www.famousroses.I has the right but not the obligation to monitor, edit, or delete any type of content or activities of users on the site. www.famousroses.eu is not responsible and does not assume responsibility for any of the materials posted by other third parties on the site. www.famousroses.eu has the right to not publish all the comments and articles proposed by the users.

  1. Force majeure
    www.famousroses.I, affiliates and/or the in general suppliers of products or services to www.famousroses.I can't be held responsible for any delay or error resulting in, directly or indirectly, in the causes which do not depend on willpower www.famousroses.eu. This exoneration includes, but is not limited to: the functioning errors of the technical equipment of www.famousroses.eu, the lack of functioning internet connection, lack of functioning of the telephone connections, informatics viruses, the unauthorized access in the systems www.famousroses.eu, operational errors, as well as cases of force majeure stipulated by the legislation in force.

  2. Advertising
    www.famousroses.I can display in its pages the advertisements of products from its offer, as well as to the products or services of third parties. Through the use of www.famousroses.eu and by accepting the Terms and conditions of use and privacy Policy, will express directly the permission to be the recipient of these communications of a commercial nature.
  3. Complaints regarding the violation of the law relating to the protection of intellectual property
    www.famousroses.I respect the right to property of the intellectual of third parties. If you have noticed that your website contains information that violates their right to intellectual property, please send us a notice by e-mail: comenzi@FamousRoses.ro or contact us at the phone numbers listed in chapter About usof this contract.

XII. Applicable law
The services offered by the company through the www.famousroses.eu are governed by the provisions of the roman law, especially the Law no. 365/2002 on electronic commerce, the Emergency Ordinance 34/2014 on the consumer protection in the conclusion and execution of distance contracts.
Terms and conditions www.famousroses.eu are subject to Romanian law. In case of dispute, will try first a friendly settlement, within 30 working days from registering the complaint at the headquarters of the S. C. GREEN-E CONCEPT S. R. L. In case you can not reach an agreement in the specified time, the disputes between the Parties will obey the resolve of the courts competent of the municipality of Bucharest.

XIII. Presentation of the offer

S. C. GREEN-E CONCEPT S. R. L. reserves the right to operate any changes on the prices and the technical data present on the website www.famousroses.eu without a notice. Technical data present on the website www.famousroses.eu information purposes only and does not represent a contractual obligation.

XIV. Photos

Certain photos on the site www.famousroses.eu are for presentation purposes and there may be differences between them and the product.

The right of return

According to Romanian law OUG 34/2014, the plants represent products which are likely to deteriorate or expire rapidly and are exempt from the right of withdrawal/return.

XVI. The guarantee of conformity

Liability www.famousroses.eu for the lack of compliance of the marketed products is employed if the lack of conformity occurs within a period of 2 days from the delivery of the products.

GREEN - E CONCEPT S. R. l. has the obligation to deliver products which are îin accordance with the contract vâbuy sell, regardless of the form îthe îend, verbal or written.

 It is considered that a product is îin accordance with the contract vâbuy sell if you are îfulfilled the following cumulative conditions:

  1. a)the product corresponds to the description made by youâseller and has the same qualities as the products that youâthe multitude thereof presented them as a sample or model;
  2. b)the product corresponds to any specified purpose requested by the consumer, purpose made known to youânzătorului and accepted by it at the îthe end of the contract vâsale-purchase.

Products sold on this site www.famousroses.eu benefit from the warranty în the basis of Ordinance no. 21/1992, Law 449/2003 and O. G. 174/2008, if they are not perishable products: flowers or plants. Famous Roses offers îbut the warranty, if they are groomed according to instructions. 

All Goods sold by Famous Roses benefit from the warranty conditions according to the legislation in force and trade policies. The goods are new and come from sources approved by each manufacturer.

Famous Roses pays great attention to the products and services offered and guarantees for their quality. Clients Famous Roses will have all the necessary support îif the desire for the return of a product.